fits model: 1500, Ram. make: Dodge. year: 2019–2021.

( Manufacturer Part Number: 68397098AC ), ( Part Type: Console Hub Module Unit )
The **Dodge 68397098AC (2019 2021 Ram 1500/2500/3500 Electrical Center Console USB Port Media Hub Module Unit)** is a critical aftermarket replacement component designed to restore full functionality to the infotainment and media controls in select Dodge Ram trucks equipped with the Uconnect system. This high-quality module serves as the central hub for the center console s USB charging ports, media playback controls, and Bluetooth connectivity, ensuring seamless integration with smartphones, audio devices, and vehicle diagnostics. Crafted to meet or exceed OEM specifications, this module features precision-engineered circuitry and robust connectors to guarantee reliable performance, even in the demanding environments of heavy-duty truck applications. Whether used for routine maintenance, accident repairs, or customization projects, this replacement unit eliminates the frustration of malfunctioning USB ports or unresponsive media controls, allowing drivers to enjoy hands-free calling, navigation, and entertainment without interruption. Ideal for mechanics, DIY enthusiasts, and fleet managers, the **68397098AC** module is a direct-fit solution that simplifies diagnostics and ensures compatibility with the truck s existing wiring harness and Uconnect software ecosystem. By maintaining the integrity of the vehicle s electrical system, this component helps preserve the truck s resale value and operational efficiency while delivering the convenience modern drivers expect.
### **Pros and Cons of Buying a Replacement Electrical Center Console USB Port Media Hub Module Unit (Dodge RAM 2019-2021, Part # 68397098AC)**
#### **Pros:**1. **Compatibility** This part is specifically designed for the 2019-2021 Dodge RAM 1500/2500/3500 trucks, ensuring a direct fit without modification.
2. **Improved Functionality** Replacing a faulty or outdated module can restore proper USB charging, media control, and infotainment system connectivity.
3. **OEM Quality** As an original equipment manufacturer (OEM) part, it meets Dodge s manufacturing standards, reducing the risk of compatibility issues or premature failure.
4. **Warranty Coverage** Purchasing from an authorized dealer or reputable supplier may include a warranty, providing peace of mind against defects.
5. **Prevents Further Damage** A failing module can sometimes cause electrical gremlins, leading to malfunctions in other systems. Replacing it early can prevent secondary issues.
6. **Enhanced User Experience** A properly functioning media hub ensures seamless integration with Bluetooth, USB audio, and infotainment controls, improving daily usability.
#### **Cons:**1. **Cost** OEM parts can be expensive, especially when compared to aftermarket alternatives, which may offer similar functionality at a lower price.
2. **Installation Complexity** Replacing this module may require some electrical and wiring knowledge, or it could necessitate professional installation, adding labor costs.
3. **Potential Counterfeit Risks** If purchasing from an untrusted seller, there s a risk of receiving a fake or low-quality part that fails prematurely.
4. **Limited Availability** Depending on the region, finding an exact OEM part may be difficult, requiring special ordering or extended wait times.
5. **Compatibility with Aftermarket Upgrades** If the vehicle has aftermarket infotainment or audio systems, the new module may not fully integrate, leading to partial functionality.
6. **Time-Consuming Replacement** The process may require disconnecting the battery, removing the center console, and carefully reconnecting wiring, which could take several hours for a DIYer.
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### **Conclusion**
The **Dodge RAM 2019-2021 Electrical Center Console USB Port Media Hub Module Unit (68397098AC)** is a reliable OEM solution for restoring or upgrading your truck s media and connectivity features. While it offers high compatibility and quality, the upfront cost and installation effort may be prohibitive for some. If the module is failing and causing inconvenience such as USB ports not charging, infotainment malfunctions, or electrical issues replacing it is justified to prevent further problems.
For those on a tighter budget, **aftermarket alternatives** (e.g., from brands like **Motorcraft, Delphi, or ACDelco**) may provide similar performance at a lower cost, though they may lack the exact OEM fit. If you re comfortable with DIY work, purchasing the part and installing it yourself can save on labor fees. However, if the module is part of a larger electrical issue or if you lack technical experience, consulting a professional mechanic is advisable.
### **Recommendation:** - **Buy the OEM part (68397098AC) if:**- You prioritize long-term reliability and exact fit.
- Your vehicle has no aftermarket modifications that could interfere.
- You re willing to pay for quality and have access to a warranty.
- You re confident in performing the installation or have a trusted mechanic available.
- **Consider an aftermarket alternative if:**- Budget is a concern, and you re willing to accept a slightly higher risk of compatibility issues.
- You ve researched reputable brands (e.g., **Motorcraft, Delphi, or ACDelco**) and verified their compatibility.
- You re open to troubleshooting minor integration problems.
- **Seek professional help if:**- The module replacement is part of a larger electrical diagnosis.
- You re unsure about wiring or electrical work.
- Your truck has extensive aftermarket modifications that could complicate the installation.
Ultimately, the decision depends on your priorities whether you value **guaranteed compatibility and longevity** (OEM) or **cost savings and flexibility** (aftermarket). For most owners, the OEM part is the safest choice, especially if the module is critical to daily functionality.
This part comes with a 90 day guarantee. 19-21 DODGE 1500.